A Year in Review · 2025–26

A year of growing care in the community.

Across Victoria, Tasmania, Queensland and New South Wales, Clarity Health Care has spent the past year extending compassionate, connected mental health support to more people β€” and closer to home β€” than ever before.

29,000+
people supported on their recovery journey since Clarity began in 2013.
Explore the year
01 β€” Our year in numbers

More people supported, more moments that mattered.

This year our teams welcomed more people through our doors and onto our telehealth screens. Behind every number is a person taking a step toward recovery.

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Appointments delivered
Up from 23,086 the previous year β€” a 22% increase in care provided.
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0
People supported
An estimated 4,600+ individuals received care this year, up from around 3,800.
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0
Clinic locations
Clinics across Victoria, Tasmania and Queensland, with national telehealth reach.
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Team members
Psychiatrists, psychologists, counsellors, OTs, nurses and social workers β€” one team, one plan.
02 β€” The bigger picture

Working toward 100,000 people recovering in the community by 2030.

Every clinic we open, every partnership we form and every new program we launch is a step toward this shared goal. Our model offers an alternative to hospital-based care β€” connected, compassionate and built around recovery β€” so more people can get well, and stay well, close to home.

Progress since 2013
~29k / 100k by 2030*
20132030 goal

*Our vision focuses on supporting 100,000 people on their recovery journey by 2030. Progress is estimated from the number of people supported through care delivered since 2013.

03 β€” Milestones this year

A year of firsts, openings and new beginnings.

From a flagship national program to new clinics and clinical services, here are the moments that shaped Clarity’s year.

Mid 2025

New Malvern clinic opens its doors

Our multidisciplinary model arrived in Melbourne’s inner south-east, bringing connected mental health care to individuals and families across the region.

2025

TMS therapy launches in Hobart

Transcranial Magnetic Stimulation β€” a non-invasive, drug-free treatment for treatment-resistant depression β€” became available at our Sandy Bay clinic.

2025–26

Digital Optimal Health Program scales up

Our evidence-based digital self-management program continued to grow, giving more people lifetime access to recovery tools and resources.

Late 2025

New partnerships with Neami National

Clarity began supporting guests at the Whittlesea and Latrobe Mental Health and Wellbeing Locals alongside Neami National.

2026

Medicare Mental Health Check-In Service begins

In partnership with St Vincent’s Health Australia, Clarity began delivering Australia’s new free, national early-intervention mental health program.

2026

Kingston clinic expansion underway

Our Tasmanian Kingston clinic is relocating to a larger site β€” from 8 rooms to 23 β€” creating room for the team and community to grow.

04 β€” Partnerships

Better care happens when we work together.

This year Clarity deepened existing partnerships and formed new ones β€” uniting clinical expertise, community organisations and lived experience to reach more people.

New this year

St Vincent’s Health Australia

Delivering the Medicare Mental Health Check-In Service together β€” Australia’s new free, national digital early-intervention program.

New this year

Neami National

Supporting guests at the Whittlesea and Latrobe Mental Health and Wellbeing Locals, alongside an organisation supporting 34,000 people nationally each year.

Government program

Carer Gateway Γ— Wellways

Supporting Wellways in delivering Carer Gateway services in Queensland β€” free, national support connecting carers to the help they need.

New this year

East Gippsland Mental Health & Wellbeing Local

Providing telehealth support for Wellways at the East Gippsland Mental Health and Wellbeing Local β€” extending access to care for people in regional Victoria.

Government program

Sunshine Coast & Central Queensland MMHCs

With Wellways, operating Medicare Mental Health Centres in Sunshine Coast, Bundaberg, Rockhampton and Gladstone.

Government program

Stride Mental Health

Partnering on the Launceston, Parramatta and Western NSW Medicare Mental Health Centres, supporting people with complex mental illness.

Government program

NWMPHN β€” Fitzroy Medicare Mental Health Centre

Through funding with North Western Melbourne PHN, delivering the Fitzroy Medicare Mental Health Centre β€” a welcoming front door to support.

Private health

Bupa β€” Mind Care Choices

Supporting eligible Bupa members across four states with treatment for diagnosed mental health conditions, with activity continuing to grow.

05 β€” Programs & innovation

New ways to reach people who need support.

Clarity’s programs span early intervention, hospital-alternative care and digital self-management β€” each designed to meet people where they are.

New national program

Medicare Mental Health Check-In

Delivered with St Vincent’s Health Australia, this free service offers early support for people feeling stressed, low or overwhelmed β€” no referral or diagnosis needed, for anyone aged 16 and over.

Free
For ages 16+
National
Telehealth delivery
Digital innovation

Digital Optimal Health Program

An evidence-based digital self-management program with over 15 years of peer-reviewed research, helping people build wellbeing through structured modules with clinician support.

~50%
Fewer hospital admissions post-completion
8
Core modules
Hospital alternative

Hospital Substitution Program

Hospital-level mental health care delivered in the community for private health insurance members who have previously been admitted to a psychiatric hospital.

18.6%
Readmission rate vs 48% in hospital care
1,000+
Members supported
New clinical service

TMS Therapy β€” Hobart

Transcranial Magnetic Stimulation launched at our Sandy Bay clinic: a non-invasive, drug-free outpatient treatment for adults with treatment-resistant depression.

Drug-free
Non-invasive outpatient care
~49%
Response rate in major trials
06 β€” The difference it makes

Care that changes how people feel.

Across our programs, people entering care with severe symptoms show real, measurable improvement in depression, anxiety and day-to-day functioning.

Example clinical outcomes from a Clarity program

Average symptom scores, before and after care.
Depression (PHQ-9)↓ 4.3 points
Post
Pre
Anxiety (GAD-7)↓ 3.6 points
Post
Pre
Daily functioning (WHODAS 2.0)↓ 8.5 points
Post
Pre

These improvements reduce the risk of crisis escalation and hospitalisation.

07 β€” In the spotlight

Clarity in the conversation.

Our work and partnerships drew attention this year β€” from clinic openings to meetings with decision-makers shaping mental health reform.

Hospital Management / Mirage News

“Clarity Health Care expands to Malvern”

Coverage of our new Melbourne clinic, highlighting Clarity’s integrated, multidisciplinary model and proven reduction in hospital readmissions.

Clarity Health Care

CEO meets Victoria’s Mental Health Minister

CEO Davis Lemke met with Minister Ingrid Stitt to discuss making mental health care easier to reach for people in Whittlesea and Latrobe.

Wellways Australia

New Medicare services for QLD & NSW

Clarity featured as a delivery partner as new Medicare Mental Health Centres were announced across Queensland and New South Wales.

08 β€” Where we work

A national footprint, a local feel.

Clarity now delivers care through clinics in three states and via telehealth right across Australia β€” so support is never far away.

VictoriaFitzroy & Malvern clinics, Fitzroy Medicare Mental Health Centre, Sunshine program clinic, plus Wellbeing Local partnerships
TasmaniaSandy Bay & Kingston clinics, plus new TMS therapy service in Hobart
QueenslandProgram clinics in Maroochydore, Bundaberg, Rockhampton & Gladstone
NationwideTelehealth reach across Australia, plus support for consumers in NSW
3
States with Clarity clinics

9
Clinic locations, including five program clinics

100%
National coverage via telehealth
09 β€” The year ahead

Building on a year of connected care.

In the year ahead, Clarity will focus on rolling out the Medicare Mental Health Check-In Service nationally, growing our newest clinics, expanding our Kingston site in Tasmania, and continuing to partner with communities so more people can recover close to home.

National program rollout
Growing our clinics
New community partnerships
Toward 100,000 by 2030
With thanks, from the team at Clarity
Davis Lemke · Chief Executive Officer, Clarity Health Care